FAQs

With the new Barcelona parking meter, all you have to do is select the corresponding fare, enter the registration number of your vehicle and make the payment.

Remember that it is no longer necessary to leave the physical ticket in your vehicle as the AREA guard performs the validation of the registration number of the parked vehicle telematically. Although, if you wish, you can print a receipt of the operation carried out.

Remember that to activate the screen you must press the 'Start' button located just below it. If, after pressing the button, the screen continues without activating, use the closest parking meter or contact customer service at 93 706 48 00.

With the new Barcelona parking meter, it is no longer necessary to leave the physical ticket in your vehicle, as the AREA guard performs the validation of the registration number of the parked vehicle telematically. Although, if you wish, you can print a receipt of the operation carried out.

Once the operation has been carried out, the screen will show you the 'Print receipt' option. Select this option to obtain your printed receipt. If it has not been printed at the time, you can request a copy by contacting customer service at 93 706 48 00.

Remember that it is no longer necessary to leave the physical ticket in your vehicle as the AREA guard performs the validation of the registration number of the parked vehicle telematically.

Remember that it is the responsibility of each user to correctly enter the registration data of the vehicle for which a regulated parking ticket is obtained. In case of writing error: if you haven’t paid yet, you can cancel and re-register; if you have already paid, you must get a new ticket with the correct vehicle registration number.

Remember that it is the responsibility of each user to correctly select the type of parking area for which a regulated parking ticket is obtained. In case of selection error: if you haven't paid yet, you can cancel and re-submit the request; if you have already paid, you must get a new ticket with the correct type of parking area.

The payment methods accepted in the new Barcelona parking meters are bank card or coins. Although there are some that only accept payment by bank card. Likewise, remember that if you pay with coins, must do so with the exact amount since the parking meter does not return change.

You can check the location and payment methods of each parking meter from your mobile phone on the AREA website, by clicking here or by calling the customer service number 93 706 48 00. Remember that you can also obtain your Green or Blue area and Resident area parking ticket through the smou app.

Each parking meter has configured the types of regulated parking present in its surroundings. Remember to get the parking ticket at the parking meter closest to where you have parked your vehicle.

You can see the parking meter number by clicking on the 'Help' section at the top right of the parking meter screen.

In the parking meter you can obtain parking tickets as a resident for one day up to a maximum of 20 working days. For longer terms, you should use the smou app.

Activate the parking meter screen by pressing the 'Start' button and choose the 'DUM area' option. Then, enter the registration number of your vehicle and the DUM zone code in which you have parked your vehicle.

Remember that it is no longer necessary to leave the physical ticket in your vehicle as the AREA guard performs the validation of the registration number of the parked vehicle telematically.

Activate the parking meter screen by pressing the 'Start' button and select the 'smou' option at the top of the screen. Then, enter your smou app username and password to access and finalize your open digital ticket.

If you have a complaint notice for exceeding the regulated parking time of your ticket, you can cancel it from the parking meter for an amount of €9.

Activate the parking meter screen by pressing the 'Start' button and select the 'Undo report' option at the top of the screen. Then, enter the complaint notice number (located at the bottom right of the yellow notice) and, once validated, choose the payment method to pay the €9.

Remember that, if the complaint notice is due to lack of parking ticket, it is not possible to cancel the fine from the parking meter.

There are more than 2,000 parking meters in Barcelona's regulated parking areas. If you don't see any of them with the naked eye, you can consult on your mobile phone the nearest parking meter at your location on the AREA website (https://www.areaverda.cat/en/parking-meters-location-map) or contact the customer service at 93 706 48 00. Remember that you can also get your Green or Blue area ticket and your Resident area ticket through the smou app.

Yes, even if the vehicle is 100% electric, you must get the corresponding ticket. You have several options to do so:

• Get your Green or Blue area ticket and your Resident area ticket through the smou app.
• Get your ticket at the parking meter. To do this, activate the parking meter screen by pressing the 'Start' button and choose the parking option in which you have parked. Then enter the registration number of your vehicle, the system will verify the ecological distinction of your vehicle and the corresponding bonus will be applied.

It is the ticket corresponding to parking in the Green parking spaces with the Guilds Rate. To Access this special rate, must be a member of a Guild or Professional Association that has signed the agreement with the Barcelona City Council that allows to acquire a Professional Card that identifies as member to access at the special rate Guilds in the Green parking spaces.

• Check the closest parking meter to your location by clicking here: https://www.areaverda.cat/en/parking-meters-location-map
• Get your regulated parking ticket with smou app. Download it here: https://areaverda.cat/en/smou/download-smou
• Contact BSM Citizen Attention team at 93 706 48 00.

You have the active parking meters list available here:

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