Cancellation of a penalty
In order to cancel a penalty, you will need to obtain a special receipt from the parking meter. The charge for the special receipt is 9 Euros for all vehicles.
Non-resident drivers who have parked their vehicle in a regulated zone and who have received a penalty charge notice for exceeding the maximum time allowed can cancel the penalty as long as the excess time is not longer than half of the amount of time paid for.
Resident drivers who have parked their vehicle in a Exclusive for residents zone or another space within their residential zone and who have received a penalty charge notice for failing to display the time ticket can cancel the penalty within one day from the time payment should have been made.
Users of SMOU - Barcelona Residents service app who have parked their vehicle in a Exclusive for residents zone or another space within their residential zone and who have received a penalty charge notice for absense of digital time ticket can cancel the penalti, from same app, within one day from the time payment should have been made.
In the case of vehicles destined for the transport of goods that, having parked the vehicle in one of the parking spaces of the DUM area, have been reported for exceeding the authorized hour limit indicated in the electronic receipt, the amount of the special receipt is 9 Euros.